Helpful answers for your healing journey

Taking the first step toward therapy can bring up a lot of questions, especially if you spend much of your life caring for others. Here you will find clear, transparent answers about sessions, insurance, privacy, and what to expect when working with Dr. White.

Frequently asked questions

Everything you need to know about getting started, costs, technology, and faith integration at Healing & Wholeness Therapeutic Services.

Will my insurance cover therapy, and how much does it cost?

I accept Aetna, Anthem Blue Cross and Blue Shield Virginia, Carelon Behavioral Health, Cigna, and Curative through Headway. Headway verifies your coverage before your very first appointment so you understand your exact copay, coinsurance, or deductible ahead of time. If you prefer to pay out of pocket, the self-pay rate is $130 per session.

What will our first therapy session look like?

Your initial session is a warm, relaxed conversation designed to help us get acquainted. We will explore what brings you into therapy, what you hope to address or change, and how we can best work together. There is never any pressure to share your entire story all at once.

Do I have to be a Christian, or will faith be pushed on me?

Not at all. Faith is only integrated if you specifically request it, and you decide the depth and focus. Clients from every background and belief system are warmly welcomed and treated with the highest degree of respect, dignity, and evidence-based care.

Is what I share in therapy confidential?

Yes. Protecting your privacy is essential. Everything we discuss remains strictly confidential, with only a few specific legal and safety exceptions (such as imminent risk of harm). These boundaries will be clearly explained during your first appointment.

How does telehealth work, and where do I need to be located?

Telehealth sessions take place through a secure, HIPAA-compliant video platform. You simply need a quiet, private space, a reliable internet connection, and a smartphone, tablet, or computer with a camera. Due to state licensing laws, you must be physically located in the state of Virginia during each appointment.

How do you integrate Christian faith into therapy sessions?

For clients who welcome spiritual exploration, I gently weave Christian principles, prayer, Scripture, and discussions of faith into our therapeutic work as sources of comfort and renewal. It is always guided by your comfort level and spiritual values.

What is your cancellation and rescheduling policy?

Please provide at least 24 hours of advance notice if you need to reschedule or cancel an appointment. Missed appointments or late cancellations may incur a fee, as insurance plans do not reimburse for missed session time.

Who do you typically work with?

While I work with adults navigating anxiety, depression, grief, and life transitions, I specialize in supporting educators, healthcare workers, ministry leaders, and caregivers who feel overwhelmed or burned out from pouring into others.

Ready to take time for yourself?

Book your first session through Headway to verify your benefits, review your estimated cost, and select an appointment time that fits your life.